Zero Tolerance Policy

This practice supports the governments NHS Zero Tolerance Campaign.

• General Practitioners
• Nurses
• Staff
All have the right to care for others without fear of being assaulted or abused
In order to protect our staff and other patients.

We respectfully point out that the following inappropriate behaviour will not be tolerated at this practice:
• Swearing
• Threatening or abusive behaviour
• Drunkenness
• Verbal/Physical abuse

Such behaviour has a marked effect on everyone therefore where such behaviour is observed we will:
1. Withdraw from treating the patient
2. Ensure those involved are removed from the
premises
3. Take the appropriate measures to remove the
patient registration from the practice