Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system – AccuRx
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday 8.30am to 6.30pm (8.30am to 12.30pm for Arksey Lane Surgery)
- call the surgery 01302 782208 between 11am – 5pm
Collecting your prescription
Please give 48 hours notice for all repeat prescription requests.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 01302 782208
- fill in our medication query form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Electronic Repeat Dispensing
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions.
The information is obtained from NHS prescriptions submitted to the NHSBSA.
Our practice pharmacist will contact those patients eligible soon to explain the benefits of this service.
If you would like any more information about electronic repeat dispensing, please ask a member of the surgery team or click here.